Question
Siemens Healthineers AG
DE
Last activity: 14 Feb 2024 17:28 EST
Access to PDC required
when I try to access PDC I get an error message "Unable to process the SAML WebSSO request : No value specified for attribute mapped to pyUserIdentifier property".
I need access for a
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regards
Alex
Accepted Solution
Updated: 14 Feb 2024 17:28 EST
Pegasystems Inc.
GB
The PDC menu is visible when you log onto the Pega Support Center.
This takes you here:
In order to access PDC users need to be affiliated with both accounts in MSP and listed as a support contact.
Advice can be found here: https://support.pega.com/my-support-portal-faq
If you encounter issues could you please follow the instructions listed on the PSC PDC page
Make sure that your Account Administrator has affiliated you to use the My Support Portal (MSP) first.
All details can be found in our Support Documents, including Administering Support Accounts