Question
Plasma
IN
Last activity: 9 Mar 2018 8:14 EST
able to add new case
Hi
I am stuck in workflow window. Not able to add new case. Plz do ASAP
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EPAM Systems, Inc.
ES
Hi @ankurv85,
Thanks for posting on PSC.
Could you please provide more description of the issue faced at your end? I could see a thumbnail attached but not able to open it. Do screen-shot depicting issue and logs as well capturing the event.
Regards,
Asif
Plasma
IN
I am not able to create Cases
J.P. Morgan Services India PVT Ltd
IN
Hi,
Do you have the access to create the case, can you please go through your operator's access role and verify the same.
Thanks.
Plasma
IN
i did not find any link to change the access role. plz check above screen shot which i have provided
J.P. Morgan Services India PVT Ltd
IN
check the below article as well:
https://collaborate.pega.com/question/user-lack-access-be-able-create-cases
Plasma
IN
If I use Change Stage under smart shapes or I use Subprocess then I am thinking that I will get almost same type of functionality. Please explain what is difference between Subprocess and Change Stage