8.7 personal edition after installation not loading
Hi all,
I installed 8.7 PE on my laptop which went well but I am getting a plane screen after login PFB. I am using the finest laptop with the best configuration. Please advise if something need to be done. Never came across such issue on any of the PE edition version except 8.7
***Edited by Moderator Marije to add Capability tags***
Pegasystems Inc.
GB
Are you following all the steps in Installing the Pega Platform Personal Edition?
Please go through all the suggested troubleshooting steps listed here.
Pegasystems Inc.
US
The upper right section of your screen leads me to believe that you may be having an issue with some browser plugins, especially the red one that looks like a stop sign.
Here is what my screen looks like with PE 8.7.0 after I login, when using the "Pega 8.7.0 login" icon to get to the login page:
I would check the browser plugins, try to turn off any setting that could be blocking this traffic from localhost
Updated: 9 Aug 2022 0:17 EDT
CBA
AU
@PhilipShannon please elaborate on what i have to check-in settings. I tried installing 8.6 version it's working
Pegasystems Inc.
US
I think you should check and disable the browser settings/extensions, whichever ones are shown here in your original screenshot:
CBA
AU
@PhilipShannon thanks for the response, it's an ad blocker, and no issues with 8.6.
Any guess on the compatibility with 8.7?
Pegasystems Inc.
US
I don't have any other guesses. As my screenshot above shows, I am able to login to 8.7 PE without this issues at all. Sorry that I couldn't help out with yours.
CBA
AU
@PhilipShannon No worries, I really appreciate your time. Many-thanks
I tried multiple times by re-installing but seeing the same empty screen on any browser, not able to figure out the issue.