A property in prod on UI is populating 300 instead of 3000 how to debug this,but few days back this was working fine.
A property in prod on UI is populating 300 instead of 3000 how to debug this,earlier it was working fine.
Accepted Solution
Updated: 24 Dec 2025 8:30 EST
Pegasystems Inc.
CA
1) Check the clipboard
2) Check where the properties being referenced and ensure the mapping is correctly configured
3) Check if the property is calculated, then check the logic to ensure it looks good
Cognizant
IN
@Gunasekaran Baskaran the value of a property on UI field(in prod) should populate to 3000 instead its populating the value as 300.how can we debug this issue.it was earlier working fine but now its having this issue
NCS Pte. Ltd
SG
Hi @TanyaS58: Please provide additional details for the community members to support.
What is the type of field in UI?
Is it embedded data or referenced data from other system?
If it is embedded data, were you able to check the value in the clipboard / using remote tracer?
If you have access to DB, were you able to check the value in DB?
Please provide additional details so that the community can better understand the issue and support.
Thanks.
Cognizant
IN
@ArulDevan Apologies even i have no such information as it was asked in a scenario based question to check the debugging steps
Cognizant
IN
@ArulDevan The only thing i know was it was a property on a UI that was not populating the correct value
NCS Pte. Ltd
SG
Hi @TanyaS58: Thank you for confirming that this is not an issue you are currently facing, but rather a scenario-based question. As this is not an actual application issue currently observed, it is difficult to provide a definitive solution, as the cause could vary from mapping or data source configurations to localization-related factors.
As this is just a scenario based question without more details, i feel support center is not the right forum to solve this.
Thanks.
Accepted Solution
Updated: 24 Dec 2025 8:30 EST
Pegasystems Inc.
CA
1) Check the clipboard
2) Check where the properties being referenced and ensure the mapping is correctly configured
3) Check if the property is calculated, then check the logic to ensure it looks good