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Question

 Manu Gupta (ManuG602)
CGI

CGI
US
ManuG602 Member since 2020 7 posts
CGI
Posted: 3 days 16 hours ago
Last activity: 3 days 16 hours ago
Posted: 24 Oct 2025 18:19 EDT
Last activity: 24 Oct 2025 18:20 EDT

Password Reset Screen

We have enabled security policies and have configured an email account to send one time password. The "ResetPassword" screen is not appearing after entering valid one time password.

Refer article below , the behavior is same

https://support.pega.com/question/forget-password-does-not-work?

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Pega Platform '24.2
Pega Platform
System Architect
Solutions Consultant

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