Question

Commonwealth Bank of Australia
Commonwealth Bank of Australia
AU
Commonwealth Bank of Australia
Posted: 2 weeks ago
Last activity: 2 weeks ago
Last activity: 9 Jun 2025 21:27 EDT
Has anyone tried implementing a feature to anchor or scroll to a specific Pulse message within the case on notification click?
When a notification is clicked from the Bell icon, the associated work object opens - but it should also scroll to and focus on the message linked to the notification, similar to the behavior in the Pega Support Portal. We’re looking to understand if there’s an out-of-the-box feature or an extension script file in Pega that can be leveraged or customized to enable this functionality.