Adding additional case fields as parameters in pulse notification
Hello,
I have a requirement to add a field value from a case to the pulse notifications related to that case. Is there a simple approach to adding a new parameter here?
Starbucks
US
@KenN4253 To implement this - just looking for high level steps. Is there a best practice for adding case fields to the Post Message object in order to use them in the notifications?
Lventur
IN
pyProcessNotification - This is the queue processor which would be responsible for sending all pulse related mail to user's..
Inside this queue processor activity - pzProcessNotification -> pzProcessNotificationChannels -> pySendNotification.
Activity Name = pySendNotification
Obj Class = Pega-Notification-Email.
The above mentioned activity is responsible for extracting mail content based on notification rule configuration and for sending mail. This is available extension activity, in this activity you could build your logic to customize the pulse subject....