Question
Accenture
AU
Last activity: 31 Mar 2025 22:16 EDT
Unable to import Customer Engagement Blueprint in 1:1 Operations Manager portal
I have generated a CDH Customer engagement blueprint (.cdhblueprint file) but I do not see any options of importing it in 1:1 Operations Manager to generate the artifacts.
The instance of Pega cloud I am using is Pega Infinity '24.2 and my overlay application is built on PegaOperationsManager but i do not see the "Create from Blueprint" option in 1:1 Operations Manager.
Is there any configuration needed apart form what is mentioned in "Importing Customer Engagement Blueprint"
Accepted Solution
Updated: 31 Mar 2025 22:16 EDT
Pegasystems Inc.
IN
@KAUSTAV.DUTTA Please see the updated article detailing the hotfix required for the CE Blueprint import capability. https://docs.pega.com/bundle/customer-decision-hub/page/customer-decision-hub/customer-engagement-blueprint/blueprint-import.html
Pegasystems Inc.
IN
@KAUSTAV.DUTTA Please refer to this conversation - https://support.pega.com/question/cdh-blueprint-import-fails-error?
Accepted Solution
Updated: 31 Mar 2025 22:16 EDT
Pegasystems Inc.
IN
@KAUSTAV.DUTTA Please see the updated article detailing the hotfix required for the CE Blueprint import capability. https://docs.pega.com/bundle/customer-decision-hub/page/customer-decision-hub/customer-engagement-blueprint/blueprint-import.html