Question

Cognizant solution Technology
IN
Last activity: 3 Mar 2025 10:59 EST
Pega EmailBot - how to remove Disclaimer content in the email body
We have created Email bot in our application. When we send email from Outlook, Email listener is picking up & running as expected but it is taking disclaimer content automatically in the email body from the request itself, that should be removed.
When we trace it Service Email Activity Request (pyEmailBody property) is taking content given by customer + disclaimer content (automatically added). How this can removed?
pyEmailbody property should take only content given by customer as we need to do some actions in the processing activity.