@GabrielGomesSilva  ⚠ This is a GenAI-powered tool. All generated answers require validation against the provided references.

It is possible, though it requires a specific request process rather than being a self-service option.

Current Default Configuration

By default, Pega Cloud does not restrict outbound traffic from client environments. This approach provides maximum flexibility for integrating with external services while maintaining client data security and confidentiality. All system instances in Pega Cloud share from a pool of static source IP addresses when connecting to external networks.

Implementation Process

To implement the firewall restrictions you've described, you'll need to:

1. Create a Service Request through My Support Portal specifically requesting outbound traffic restrictions
2. Provide Detailed Information including:
   • A complete description of your requirements (which IPs and endpoints should be allowed)
   • A change plan with at least one task for the Pega Cloud team
   • Proposed start and end dates, times, and time zones for the implementation
3. Obtain Security Contact Approval from your organization (required for major and significant production changes)

The Pega Cloud team can then apply allow lists to your environments, ensuring that outbound connections are restricted to only your specified IP addresses and endpoints.

Alternative Approaches

While waiting for the service request to be implemented, you might also consider:

1. Application-Level Controls: Implementing validation rules within your Pega applications to restrict which external services they can call
2. Connection Configuration: Carefully configuring your integration connectors to only connect to approved endpoints

These approaches could complement the network-level restrictions you're seeking to implement.

References:

• Public access connectivity overview
• Networking details for your Pega Cloud environments
• Pega Cloud Change Request Tasks
• Configuring private access to Pega Cloud services