Question

Lloyds Banking Group
Lloyds Banking Group
GB
Lloyds Banking Group
Posted: Feb 6, 2025
Last activity: 3 weeks 3 days ago
Last activity: 10 Mar 2025 11:09 EDT
Solved
PEGA ingesting inbound Office Message Encryption mails
Is there a way to ingest emails into PEGA v8 that have been encrypted externally by a client using Office365 Office Message Encryption?? At the moment we have to use a manual workaround of opening the mail in outlook, removing encryption and resending to the PEGA mailbox to be ingested.
Any advice greatly appreciated, as I see this being a bigger issue as the popularity of OME increases amongst larger Microsoft supported organisations.