Question
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Posted: 2 weeks 4 days ago
Last activity: 1 week 3 days ago
Last activity: 29 Jan 2025 6:07 EST
Solved
Case details are not displaying as expected in Iteration portal
Team,
We created few email interaction cases in the CS interaction portal, when i click on the CaseID, This is not displaying with options like "Wrap-up", "Cancel", "Submit" and "Add Task"
Can i know how to enable these options to display in the case details
We are using 24.2 version
Attatched here for the reference
Accepted Solution
Posted: 1 week ago
ING
ING
NL
Resolved myself with out any work arounds or solutions from Pega
Posted: 1 week ago
PEGA
Pegasystems Inc.
IN
@umamaheswar.bk from the screen it looks like task manager component is not loaded properly. Do you see any error in browser console?
Accepted Solution
Posted: 1 week ago
ING
ING
NL
Resolved myself with out any work arounds or solutions from Pega