Question

Cognizant Technology Solutions
Cognizant Technology Solutions
IN
Cognizant Technology Solutions
Posted: May 22, 2024
Last activity: Dec 31, 2024
Last activity: 31 Dec 2024 15:19 EST
Solved
Issue with Missing Table Borders in Emails Sent During Case Creation
Hi Everyone,
When creating a case, there's an issue on a specific screen where, upon clicking submit, an email is sent to the user containing details in a table format. However, the table borders are not visible in the received email. The borders appear correctly in the case attachments but not in the email itself. I've tested this with both Microsoft Outlook and Gmail, and the borders are missing in both. Could you please assist me in resolving this issue?
Thank you.
***Edited by Moderator Marissa to change type from Pega Academy to Product, added Product details and Capability tags***
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