Question
Accenture
IN
Last activity: 24 Jun 2024 8:54 EDT
EmailID is blank in Email Corr table for Prospect Campaign Run
EmailID(pytostring column) is blank in Email Corr table for Prospect Campaign Run.
The emailid was not beiing set in pr_data_corr_email table after campaign run successfully.No error message. Can you please provide what is the next steps.Column and poperty mapping in OOTB and custom class are as Email(column) -->pyEmail1 (property).
Can someone please provide the inputs here?
Accepted Solution
Updated: 24 Jun 2024 8:54 EDT
Pegasystems Inc.
GB
@SahajahanH0169 please log a support issue via the msp if the product is not behaving as documented.
Pegasystems Inc.
US
@SahajahanH0169 , I suggest you review that your Customer record actually has emailID data populated in it. You campaign will populate the emailID from its source, the customer record.
Accenture
IN
Email Id is present in prospect list table as Email column and map to pyEmail1 Property.But after campaign run this email address should be pytostring column in corr email table. that was not happended.
Accepted Solution
Updated: 24 Jun 2024 8:54 EDT
Pegasystems Inc.
GB
@SahajahanH0169 please log a support issue via the msp if the product is not behaving as documented.