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 Matt Snell (MattS629)
Soft Serve, Inc.
Director - Pega Practice
Soft Serve, Inc.
US
MattS629 Member since 2019 6 posts
Soft Serve, Inc.
Posted: Apr 15, 2024
Last activity: Apr 30, 2024
Posted: 15 Apr 2024 10:59 EDT
Last activity: 30 Apr 2024 5:33 EDT
Solved

403 Forbidden - facicon.ico issue with Pega Constellation server

I am doing a simple Web Embed in Pega Labs.  I've created a very simple case that I can run from a Web Portal, no problem.

I created a Web Embed channel to create a new case (code snippet below).  When I run this file, it prompts me to log in (in a separate window), and when I do, I receive the following error from the Constellation server, not the Pega server.  When prompted to log in, I just use my credentials, and I'm a SysAdm4 (see screenshot attached).

403 Forbidden favicon.ico  

HTML File, including Web Embed code snippet.  Client ID DOES match OAuth 2.0 rule.

 

<html> <head> <link rel="shortcut icon" href="#"> </head> <div> <!-- Modal Content --> <form class="modal-content animate" action="/action_page.php">

<div class="container"> <label for="caseid"><b>Case ID</b></label> <input type="text" id="caseid" value="">

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I am doing a simple Web Embed in Pega Labs.  I've created a very simple case that I can run from a Web Portal, no problem.

I created a Web Embed channel to create a new case (code snippet below).  When I run this file, it prompts me to log in (in a separate window), and when I do, I receive the following error from the Constellation server, not the Pega server.  When prompted to log in, I just use my credentials, and I'm a SysAdm4 (see screenshot attached).

403 Forbidden favicon.ico  

HTML File, including Web Embed code snippet.  Client ID DOES match OAuth 2.0 rule.

 

<html> <head> <link rel="shortcut icon" href="#"> </head> <div> <!-- Modal Content --> <form class="modal-content animate" action="/action_page.php">

<div class="container"> <label for="caseid"><b>Case ID</b></label> <input type="text" id="caseid" value="">

<button type="button">Get Case ID</button> </div> </form> </div> <script src='https://prod-cdn.constellation.pega.io/8.23.1-266/react/prod/pega-embed.js' ></script> <pega-embed id='theEmbed' action='createCase' caseTypeID='ORHHO6-Lease-Work-LeaseRequest' casePage='assignmentWithStages' appAlias='lease' pegaServerUrl='https://softserve02.pegalabs.io/prweb/' staticContentUrl='https://prod-cdn.constellation.pega.io/8.23.1-266/react/prod/' authService='pega' clientId='82255863204813754959' style='width:100%'> </pega-embed>

</html>

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***Edited by Moderator Marije to add Capability tags***
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Pega Infinity
Constellation
Data Integration
Security
Lead System Architect

  • Reply

Accepted Solution

Posted: 7 months ago
Updated: 6 months ago
Posted: 21 Apr 2024 7:30 EDT
Updated: 8 May 2024 12:04 EDT
Priyanka Boga (Priyanka Boga)
PEGA
Principal Engineer, Technical Support , User and Product Experience
Pegasystems Inc.
IN

@MattS629

- Whenever we create a web embed rule Oauth 2.0 Client registration will be create. Navigate it to records explorer in the left panel Security -> Oauth 2.0 client registration. In that instance record you will find the client id and update the valid client id in the web embed code. Verify the instructions mentioned in below article.

https://docs.pega.com/bundle/platform-23/page/platform/user-experience/authentication-web-embed.html

Thank you.

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