Error 403 Forbidden Request
We are trying to start a new case from an button with "launchResearchItem" function to create the new case.
This works fine for developers, but test users are getting a 403 Forbidden Request You are not authorized to perform this action Error message.
We are using Pega Customer Service For Communications on version Pega Infinity 24.1.
***Edited by Moderator Marissa to add Capability tags***
To see attachments, please log in.