Question
Virtusa private limited
Virtusa private limited
IN
Virtusa private limited
Posted: Dec 25, 2023
Last activity: Jan 4, 2024
Last activity: 4 Jan 2024 13:10 EST
Solved
Rules in Pega Applications are not picking as expected
HI Team,
Email listener is not working as expected.
i tried revalidate and save.
Rule-Service-Email class key—
EmailDefault.ClassDefault.EmailInbound is not a valid entry
Even though this rule is present still am getting above error in email listener form.
Could you all suggest me few solutions
***Edited by Moderator Marissa to add Capability tags***
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Accepted Solution
Posted: 10 months ago
Updated: 10 months ago
Updated: 4 Jan 2024 13:10 EST
PEGA
Pegasystems Inc.
IN
Check the below link and follow the debugging steps , if the email listener has started running on the admin studio.
Verify the requestor credentials in the email listener rule
https://docs-previous.pega.com/data-management-and-integration/87/troubleshooting-email-listeners?
Thank you