Question
Publicis Sapient
Publicis Sapient
IN
Publicis Sapient
Posted: Nov 24, 2023
Last activity: Dec 24, 2023
Last activity: 24 Dec 2023 2:36 EST
Solved
How to remove idle or expired Requestors from Nodes
Hi Team,
I am looking some suggestions on how to cleanup the idle or expired requestors specifically Batch which were created by background processors from All nodes.
The requestors are idle and consuming some memory. we need to cleanup this idle requestors and clear memory.
Is there any OOTB background processing rules that can cleanup ?
***Edited by Moderator Marije to add Capability tags***
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Accepted Solution
Posted: 2 years ago
Updated: 2 years ago
Updated: 24 Dec 2023 2:36 EST
MOD
Pegasystems Inc.
GB
@Shaik Muzammil In Pega, Batch requestors created by background processes like Queue Processors, Agents, Job Schedulers, DataFlows etc., are not automatically cleared up. They are reused and will be put back to the pool for later reuse. They are removed only when the node gets restarted.
There is no Out-Of-The-Box mechanism to automatically clear up the aged and stale requestors.
However, you can manually clean up the tables if needed. Please note that removing requestors and pages that are newer may lead to an increase in passivation errors in the logs and is generally not recommended for a user's best experience.
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Requestor Management Troubleshooting FAQs
If you encounter an issue that needs to be investigated in-depth I recommend that you log a support INC via the MSP.