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Question

 Heidi Ma (HeidiM17008142)
ANZ

ANZ
AU
HeidiM17008142 Member since 2023 1 post
ANZ
Posted: Nov 22, 2023
Last activity: 1 hour ago
Posted: 22 Nov 2023 22:11 EST
Last activity: 3 Mar 2025 6:06 EST
Closed
Solved

Predictive Diagnostic Cloud access

Hi team,

I've attempted to access the Predictive Diagnostic Cloud but receive the following error "Your registration with community and my support portal is not active. Contact help desk". How can I resolve this issue?

Thanks in advance.

***Edited by Moderator Marije to add Capability tags***
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Pega Diagnostic Center
System Administration
Cloud Services

Accepted Solution

Posted: 1 year ago
Updated: 3 minutes ago
Posted: 23 Nov 2023 0:14 EST
Updated: 3 Mar 2025 6:06 EST
Aruldevan Thangappan T (ArulDevan)
NCS Pte. Ltd
Aruldevan Thangappan T
NCS Pte. Ltd
SG

Hi @HeidiM17008142: Can you please help to look this and this to make sure you are meeting all the pre requisites.

Please also see this and this to understand the roles.

Thanks.

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