Question
Disable preview on a case link blocking the case opening from a new tab
we have implemented a functionality to open the case with full portal options in a new tab, it is working fine but there is a preview option available on caseid hyperlink, to remove that we used no-peek-preview control on hyperlink presentation tab, but it is blocking the case opening in a new tab and opening the case in same tab.
Accepted Solution
Hi @AnjaneyuluG,
The Preview button that appears on the Case Link will come for the Actions OpenWorkByHandle and OpenWorkItem. Its task it to open the case in the Secondary Ajax container that is placed in the Header Section of the harness. In this case since you have updated the hyperlink with no-peek-preview control hence its opening the case in the Main workarea as the internal code is written to handle the removal situation.
Its best that you keep the hyperlink as it was earlier and add a custom css class that would hide the Preview button that appears on hover.
The below code will hide the button and you can place the code in any of the css files that that is attached to the application skin rule.
button.peek-preview{ display:none!important; }