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Question

 Krishna Nayakapodu (KrishnaN7557) Optum Solutions Pvt Ltd Senior Consultant
Optum Solutions Pvt Ltd
IN
KrishnaN7557 Member since 2021 1 post
Optum Solutions Pvt Ltd
Posted: 2 weeks 6 days ago
Last activity: 3 days 1 hour ago
Posted: 11 Oct 2024 3:33 EDT
Last activity: 28 Oct 2024 12:15 EDT

Does Pega support opening a new case in a new browser tab / session upon clicking a button ?

We have a requirement to open a new case type in a new browser session upon clicking a button. I have reviewed a similar post (https://support.pega.com/question/open-new-case-new-browser-tab), but it appears that the function (pega.u.d.createWorkURL) used there is not supported in Pega 8.8.5.

Can anyone shed light on how to open a new case in a different browser session? Thank you in advance.

***Edited by Moderator Marissa to add Capability tags***
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8.8 Theme Cosmos Case Management Healthcare and Life Sciences Senior System Architect

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Posted: 3 days ago
Posted: 28 Oct 2024 12:15 EDT
Marije Schillern (MarijeSchillern) MOD Senior Knowledge Management Specialist
Pegasystems Inc.
GB

@KrishnaN7557  To open a new case in a different browser session using Theme Cosmos you can utilize the link control that calls 'Open Work'. By right clicking on the link you can select 'Open in new browser tab'. This will allow you to open the case in a fully functioning separate thread enabling you to navigate the full application without conflicts between tabs.

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Pega Cosmos & UI Kit: What They Mean for a BA

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