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Question

 Yihan Lang (YihanL17)
CTC

CTC
JP
YihanL17 Member since 2021 4 posts
CTC
Posted: Sep 27, 2023
Last activity: Sep 28, 2023
Posted: 27 Sep 2023 4:32 EDT
Last activity: 28 Sep 2023 21:16 EDT
Closed

Alert Notification of PDC

We have some alert-setting at PDC both on stg and prod environment we are using.

Recently this alert mail was sent once every 2hours from PDC.

Here is one Alert Notification we received  today:

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「PDC has observed alert - Agent excessive run duration : "OPS0027". System "[Removed By Moderator]-prod1", node ID "util-i-[data cleaned]", node name "ip-[removed by xxxx"」

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We need a help to figure it out and resolve it.

 

Thanks

Lang

***Edited by Moderator Rupashree to add Capability tags***
***Edited by Moderator Marije to remove Proprietary Details ***

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Pega Diagnostic Center

Posted: 1 year ago
Updated: 1 year ago
Posted: 27 Sep 2023 5:33 EDT
Updated: 27 Sep 2023 5:34 EDT
Aruldevan Thangappan T (ArulDevan)
NCS Pte. Ltd
Aruldevan Thangappan T
NCS Pte. Ltd
SG

Hi @YihanL17: Please see details of the alert here.

Please check if there are any agents running for long time.

Please also help to remove confidential data from the question posted.

Thanks.

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