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Question

 uga misato (misatou6)
Accenture

Accenture
JP
misatou6 Member since 2020 3 posts
Accenture
Posted: Dec 21, 2022
Last activity: Dec 22, 2022
Posted: 21 Dec 2022 9:21 EST
Last activity: 22 Dec 2022 0:04 EST
Closed
Solved

How to check pyDefaultTaskStatus

In Pega 8.7, pyDefaultTaskStatus is not found on the clipboard. In Pega 7.4, it could be found on the clipboard when creating a new case.

In Pega 8.7, is pyDefaultTaskStatus set when a new case is created?

Also, where is it located on the clipboard?


***Edited by Moderator Marije to add Capability tags***
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Pega Platform 8.7
Case Management
User Experience
Dev/Designer Studio

Accepted Solution

Posted: 1 year ago
Updated: 1 year ago
Posted: 21 Dec 2022 23:39 EST
Updated: 22 Dec 2022 0:04 EST
Aruldevan Thangappan T (ArulDevan)
NCS Pte. Ltd
Aruldevan Thangappan T
NCS Pte. Ltd
SG

Hi @misatou6, pyDefaultTaskStatus property which belongs to Assign- class. This will be available in newAssignPage when you open any case.

If you are using Theme Cosmos for your application, newAssignPage will not be available in the default case thread. Instead it gets loaded in a thread name starting with DCSPA_UserPortal/. Please change the thread in clipboard to see the details.

Ref:

https://support.pega.com/question/newassignpage-not-visible-clipboard

https://support.pega.com/question/case-information-different-thread

Thanks.

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