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RameshBattini Member since 2019 37 posts
Virtusa
Posted: Nov 22, 2022
Last activity: Nov 22, 2022
Closed
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Get count of opened cases in my application

Hey,

I want to know if it possible to find the number of cases opened which means being worked by users currently.

Example: Ramesh opened case MA-12345 and doing changes.

Suresh opened case MA-12346 and doing changes.

Dinesh opened case MA-12347 and doing changes.

So, here my case count should be 3.

 

Thanks in advance :)


***Edited by Moderator Marije to add Capability tags***
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Pega Platform 8.7
System Administration
Case Management
Reporting

Posted: 2 years ago

@RameshBattini Hi 

 

Create a report definition in Work class and give which column you need to populate and under filter conditions use .pyStatusWork="Open".

So the report created based on the cases having status as "Open"

 

here you can fetch the different results by passing the value of pyStatusWork .

for your reference

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