One of the key aspects of being successful with Business Operations is to ensure that the business operations team has a way of planning and making changes in a controlled manner, and a safe, controlled and audited way to push changes to the production environment. We use Pega’s 1:1 Operations Manager for planning and making these business changes, and Deployment manager to move these changes across. In this session, Product Managers Alex Burt and Mario Batres explain how each of these components work, and how to set them up as part of a standard CDH implementation.

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