Skip to main content

This content is closed to future replies and is no longer being maintained or updated.
Links may no longer function. If you have a similar request, please write a new post.

Discussion

 Badarish Yezzaji (BadarishY)
NatWest Group
Service Manager
NatWest Group
IN
BadarishY Member since 2021 1 post
NatWest Group
Posted: Dec 24, 2021
Last activity: Jan 10, 2022
Posted: 24 Dec 2021 7:08 EST
Last activity: 10 Jan 2022 3:00 EST
Closed

PDC Integrated with ServiceNow usage experience

Idea of this discussion is to share the best practices for enabling or integrating PDC Notifications to ServiceNow.

To see attachments, please log in.
Financial Services
System/Cloud Ops Administrator

Posted: 2 years ago
Updated: 2 years ago
Posted: 10 Jan 2022 2:58 EST
Updated: 10 Jan 2022 3:00 EST
Chandan U (Chandan U)
Mphasis
Delivery Project Lead
Mphasis
IN

@BadarishY Just curious to know, PDC its self have a notification and triage case management system. What is the extra features that Service Now Incident ticket management provides? PDC Supports - Reporting , Dashboards , Notification, KPIs etc. Which is more sufficient to monitor the Systems.Current Screen Thanks

Chandan U

To see attachments, please log in.

Related content:

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice