Question
Vodafone DE
DE
Last activity: 7 Oct 2021 13:53 EDT
Support page for PEGA Call not available
On PegaCall Upgrade Guide 8.5 page # 5 it says "Ensure that you backed up your CTI link configurations. For more information, see Saving CTI link configuration."
However, this page just shows the message "You are not authorized to access this page."
Anybody has an idea on how I can get the permission to see this page.
Updated: 16 Jun 2021 14:22 EDT
Vodafone DE
DE
On the same lines, there are some other broken links in the same guide, like Page 6 “Import the CTI links from your Pega Platform server. For more information, see Importing the CTI links”.
Pegasystems Inc.
US
Hi @RobertoB6828,
Thank you for bringing this to our attention!
I went to the Upgrade Guide for PegaCall and clicked the "contact us" button on the right pane and submitted the content change - that the URLs are not working.
I have asked the team to correct and reply back when resolved.
In the future, you can click the "Contact Us" button as well and submit directly to the team yourself. :)
Thanks!
Pegasystems Inc.
US
Hi @RobertoB6828,
I wanted to follow back up on this! I have been advised that the guide has been updated.
Please take a look and let us know if anything was missed! You can either reply back here or click the Contact Us button while viewing the Pega Call 8.5 Upgrade Guide.
Thank you again for alerting us to broken URLs.