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Question

 Uthayakumar Palanisamy (Uthayakumar)
Virtusa Corporation
Uthayakumar Palanisamy
Virtusa Corporation
US
Uthayakumar Member since 2010 7 posts
Virtusa Corporation
Posted: May 17, 2021
Last activity: Aug 7, 2023
Posted: 17 May 2021 9:55 EDT
Last activity: 7 Aug 2023 10:34 EDT
Closed

Pega Upgrade 8.6 - FW Components availability

We currently have the following PEGA product & FW components installed on our system. We are planning to upgrade our system to PEGA 8.5 or PEGA 8.6 and we are looking for the respective compatible FW version. Could you please review and advice what version we need to go for the below FW /Robot components when we upgrade our system to PEGA 8.5 or PEGA 8.6. Current System Details: Pega Version Pega 8.2.6 . Pega Frameworks Pega HC (HCIF) v 8.2 , Pega CRS v 8.2, Pega CWS V 8.2 Pega Robot Manager 8.2 , Robotic Automation Runtime 19.1 Note: As per the available documentation (https://community.pega.com/knowledgebase/products), we do not see the documentation for respective compatible version availability for the below FW components. The current max version we see for Pega Claims Repair for Healthcare V 8.4 , Pega Claims Workstation+ for Healthcare v 8.4.

***Edited by Moderator Marissa to update Platform Capability tags****
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Pega Platform 8.6
Robotic Process Automation
System Administration
Updates
Healthcare and Life Sciences
Lead System Architect

  • Ramesh Gangisetti Uthayakumar Palanisamy
Posted: 3 years ago
Posted: 27 May 2021 8:04 EDT
Pranav Piyush (piyup)
PEGA
Lead Service Assurance Advisor, Cloud Migrations
Pegasystems Inc.
IN

Hi,

Pega Claims Repair for Healthcare V 8.5 , Pega Claims Workstation+ for Healthcare v 8.5 versions aren't yet available. You can plan to upgrade to 8.4 now or you can wait for 8.5 framework versions to be available.

Please submit a support request to Pega product support to verify if there are patches or hotfixes available for Claim repair 8.4 and Workstation+ 8.4 to make it work with HCIF 8.5/8.6.

Thanks

 

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Posted: 3 years ago
Posted: 1 Jun 2021 15:36 EDT
Ramesh Gangisetti (GANGISER)
enGen
Ramesh Gangisetti
enGen
US

@piyup  We got the media for CRS 8.6 and CWS 8.6, but no release notes. Would you be able to help us get the release notes, or point us to someone who can?

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