Question
Pegasystems Inc.
US
Last activity: 27 May 2021 9:09 EDT
Create a Temporary Case in 8.5.2+
Hi,
Now that the create stage is mandatory we also can no longer indicate that a case is temporary. Per the product documentation, the create stage being included in a case lifecycle persists it right out the gate, and the only way to create temporary cases now is if they don't have the create stage.
So,
How do I create a case to be temporary? How do I create a case so that it doesn't include the create stage? Customers still have requirements around temporary cases, even if pega now insists that every case have a create stage. Do we just tell customers tough luck? Or is there a setting I am missing?
Thanks