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Question

 Masashi Tsuneizumi (tsunm)
PEGA
Senior Principal Demo Engineer
Pegasystems Inc.
JP
tsunm Member since 2014 15 posts
PEGA
Posted: Feb 3, 2021
Last activity: Feb 10, 2021
Posted: 3 Feb 2021 3:33 EST
Last activity: 10 Feb 2021 1:50 EST
Closed

Does Pega support iOS app notification badge?

Does Pega support to show notification badge on iOS app that is build by Mobile channel interface? (built iOS by Pega build server)

As far as I tested, I can't see badge icon when I sent push notification (I could get notification.) I configured Case Type > Settings > Notification, so that I can get notified when I'm assigned a case.

I noticed that Push Notification shape can pass badge count, but I have to manage badge count by myself when I use this for each assignment..

***Edited by Moderator: Pooja Gadige to add platform capability tag***
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Pega Platform 8.5.2
Mobile
Case Management

Posted: 3 years ago
Updated: 3 years ago
Posted: 10 Feb 2021 1:49 EST
Updated: 10 Feb 2021 1:50 EST
Masashi Tsuneizumi (tsunm)
PEGA
Senior Principal Demo Engineer
Pegasystems Inc.
JP

In case type settings, the push notification setting won't notify any numbers to badge. However, you can implement the feature with pySendPushNotification activity (which is used as push notification shape). In my case, I can notify number of assignments in the operator's worklist with a custom activity and declare trigger (called when a work object is committed.)

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