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Question

 Balakrishna G (BKrishna)
Thryve Digital

Thryve Digital
IN
BKrishna Member since 2018 30 posts
Thryve Digital
Posted: Jun 25, 2020
Last activity: Jul 6, 2020
Posted: 25 Jun 2020 14:19 EDT
Last activity: 6 Jul 2020 7:16 EDT
Closed
Solved

How to download attachments of a case which is submitted by user from browser (business portal)?

Client told to IT Team that they need all attached files of a case which was submitted by user from browser (business portal), twenty plus Case IDs are given to IT Team, so, now we need to provide attached files of each Case (Work Object) to Client.

How to download attachments of a case which is submitted by user from browser (business portal)?

I am able to see attachment names in clipboard but I need to download and give it to Client.

Thanks

***Edited by Moderator Kayla to update General to Product***

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Pega Platform 7.3.1
Case Management
Low-Code App Development
Senior System Architect

Accepted Solution

Posted: 4 years ago
Posted: 5 Jul 2020 3:53 EDT
Balakrishna G (BKrishna)
Thryve Digital

Thryve Digital
IN

1. Get the pxlinkedrefto from attachment table (pegadata.pc_link_attachment) or it can be from indual schema, it depends on your design.

2. Use OOTB activity DisplayAttachFile and pass the pxlinkedrefto value as first parameter, it will download the file to your local machine.

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