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Question

 Ankuj Jhalani (AnkujJ44)
Canadian Imperial Bank of Commerce
Ankuj Jhalani
Canadian Imperial Bank of Commerce
CA
AnkujJ44 Member since 2014 33 posts
Canadian Imperial Bank of Commerce
Posted: Apr 25, 2020
Last activity: Jun 14, 2021
Posted: 25 Apr 2020 20:11 EDT
Last activity: 14 Jun 2021 7:38 EDT
Closed

Avoid email attachments from getting attached to case

Hi 

Is there a way to avoid emails from getting attached to the cases while using Notifications.

All notification OOTB activities end up using VerifySendCorr/corrnew which attaches the email to the workobject and saves the email in Data-Corr-Email.

I am looking for OOTB ways of achieving this without using custom rules

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Pega Platform 8.3
Dev/Designer Studio
Cross-Industry
System Architect

Posted: 4 years ago
Updated: 3 years ago
Posted: 26 Apr 2020 3:15 EDT
Updated: 14 Jun 2021 7:38 EDT
Pavan Kalyan Kanaparthi (kanap2)
PEGA
Senior System Architect
Pegasystems Inc.
IN

If you are using "SendSimpleEmail" for sending emails, then you can pass the "DoNotAttach" parameter as true.

 

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