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Question

 Anand Pandey (AnandP17019846)
Nordea

Nordea
SE
AnandP17019846 Member since 2023 172 posts
Nordea
Posted: Nov 28, 2019
Last activity: Dec 3, 2019
Posted: 28 Nov 2019 13:25 EST
Last activity: 3 Dec 2019 12:43 EST
Closed
Solved

Unable to restart Pre-prod server due to HazelCast error

getting below error while starting up our pre-prod server which is running on pega 7.1.9. Attached are server and pegarules log

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getting below error while starting up our pre-prod server which is running on pega 7.1.9. Attached are server and pegarules log

2019-11-28 11:42:12,116 [ lx64546.sbcore.net] [ STANDARD] [ ] ( hazelcast.instance.Node) FATAL - [ Proprietary information hidden]:5702 [dad666dc600d6f25c06ea7b7f3d4f674] [3.4.1] Could not join cluster in 300000 ms. Shutting down now!
2019-11-28 11:42:12,152 [ lx64546.sbcore.net] [ STANDARD] [ ] ( internal.access.DatabaseImpl) ERROR - Encountered problem when performing a Commit
java.lang.IllegalStateException: Node failed to start!
at com.hazelcast.instance.HazelcastInstanceImpl.<init>(HazelcastInstanceImpl.java:125)
at com.hazelcast.instance.HazelcastInstanceFactory.constructHazelcastInstance(HazelcastInstanceFactory.java:153)
at com.hazelcast.instance.HazelcastInstanceFactory.newHazelcastInstance(HazelcastInstanceFactory.java:136)
at com.hazelcast.instance.HazelcastInstanceFactory.newHazelcastInstance(HazelcastInstanceFactory.java:112)
at com.hazelcast.core.Hazelcast.newHazelcastInstance(Hazelcast.java:58)
at com.pega.pegarules.cluster.internal.PRClusterHazelcastImpl.initialize(PRClusterHazelcastImpl.java:448)
at com.pega.pegarules.cluster.internal.PRClusterImpl.getInstance(PRClusterImpl.java:195)
at com.pega.pegarules.cluster.internal.PRClusterProviderImpl.getInstance(PRClusterProviderImpl.java:96)
at com.pega.pegarules.cluster.internal.PRClusterProviderImpl.setSystemPulseTransport(PRClusterProviderImpl.java:149)
at com.pega.pegarules.cluster.internal.PRClusterProviderImpl.useClusterSystemPulse(PRClusterProviderImpl.java:128)
at com.pega.pegarules.data.internal.access.Committer.performOps(Committer.java:529)
at com.pega.pegarules.data.internal.access.DatabaseImpl.attemptToProcessUpdates(DatabaseImpl.java:2669)
at com.pega.pegarules.data.internal.access.DatabaseImpl.processUpdates(DatabaseImpl.java:2322)
at com.pega.pegarules.data.internal.access.Saver.save(Saver.java:651)
at com.pega.pegarules.data.internal.access.DatabaseImpl.save(DatabaseImpl.java:5108)
at com.pega.pegarules.data.internal.access.DatabaseImpl.save(DatabaseImpl.java:5094)
at com.pega.pegarules.data.internal.access.DatabaseImpl.save(DatabaseImpl.java:5086)
at com.pega.pegarules.session.internal.mgmt.PRNodeImpl.initializeSystem(PRNodeImpl.java:864)
at com.pega.pegarules.session.internal.mgmt.PREnvironment.getThreadAndInitialize(PREnvironment.java:375)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.getThreadAndInitialize(PRSessionProviderImpl.java:1998)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineStartup.initEngine(EngineStartup.java:664)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl._initEngine_privact(EngineImpl.java:165)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.doStartup(EngineImpl.java:138)
at com.pega.pegarules.session.internal.engineinterface.etier.ejb.EngineBean.doStartup(EngineBean.java:121)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:95)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:56)
at java.lang.reflect.Method.invoke(Method.java:620)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:370)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:411)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:223)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingException(AppServerBridgeToPega.java:245)
at com.pega.pegarules.internal.etier.ejb.EngineBeanBoot.doStartup(EngineBeanBoot.java:130)
at com.pega.pegarules.internal.etier.interfaces.EJSLocalStatelessEngineBMT_f2439d86.doStartup(Unknown Source)
at com.pega.pegarules.web.servlet.WebAppLifeCycleListener._contextInitialized_privact(WebAppLifeCycleListener.java:311)
at com.pega.pegarules.web.servlet.WebAppLifeCycleListener.contextInitialized(WebAppLifeCycleListener.java:218)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:95)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:56)
at java.lang.reflect.Method.invoke(Method.java:620)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:370)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:411)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:223)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:272)
at com.pega.pegarules.internal.web.servlet.WebAppLifeCycleListenerBoot.contextInitialized(WebAppLifeCycleListenerBoot.java:83)
at com.ibm.ws.webcontainer.webapp.WebApp.notifyServletContextCreated(WebApp.java:1709)
at com.ibm.ws.webcontainer.webapp.WebAppImpl.initialize(WebAppImpl.java:414)
at com.ibm.ws.webcontainer.webapp.WebGroupImpl.addWebApplication(WebGroupImpl.java:88)
at com.ibm.ws.webcontainer.VirtualHostImpl.addWebApplication(VirtualHostImpl.java:170)
at com.ibm.ws.webcontainer.WSWebContainer.addWebApp(WSWebContainer.java:904)
at com.ibm.ws.webcontainer.WSWebContainer.addWebApplication(WSWebContainer.java:789)
at com.ibm.ws.webcontainer.component.WebContainerImpl.install(WebContainerImpl.java:427)
at com.ibm.ws.webcontainer.component.WebContainerImpl.start(WebContainerImpl.java:719)
at com.ibm.ws.runtime.component.ApplicationMgrImpl.start(ApplicationMgrImpl.java:1178)
at com.ibm.ws.runtime.component.DeployedApplicationImpl.fireDeployedObjectStart(DeployedApplicationImpl.java:1383)
at com.ibm.ws.runtime.component.DeployedModuleImpl.start(DeployedModuleImpl.java:639)
at com.ibm.ws.runtime.component.DeployedApplicationImpl.start(DeployedApplicationImpl.java:972)
at com.ibm.ws.runtime.component.ApplicationMgrImpl.startApplication(ApplicationMgrImpl.java:777)
at com.ibm.ws.runtime.component.ApplicationMgrImpl$5.run(ApplicationMgrImpl.java:2197)
at com.ibm.ws.security.auth.ContextManagerImpl.runAs(ContextManagerImpl.java:5486)
at com.ibm.ws.security.auth.ContextManagerImpl.runAsSystem(ContextManagerImpl.java:5612)
at com.ibm.ws.security.core.SecurityContext.runAsSystem(SecurityContext.java:255)
at com.ibm.ws.runtime.component.ApplicationMgrImpl.start(ApplicationMgrImpl.java:2202)
at com.ibm.ws.runtime.component.CompositionUnitMgrImpl.start(CompositionUnitMgrImpl.java:435)
at com.ibm.ws.runtime.component.CompositionUnitImpl.start(CompositionUnitImpl.java:123)
at com.ibm.ws.runtime.component.CompositionUnitMgrImpl.start(CompositionUnitMgrImpl.java:378)
at com.ibm.ws.runtime.component.CompositionUnitMgrImpl.access$500(CompositionUnitMgrImpl.java:126)
at com.ibm.ws.runtime.component.CompositionUnitMgrImpl$CUInitializer.run(CompositionUnitMgrImpl.java:984)
at com.ibm.wsspi.runtime.component.WsComponentImpl$_AsynchInitializer.run(WsComponentImpl.java:502)

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Pega Platform
System Administration

Posted: 6 years ago
Posted: 29 Nov 2019 11:20 EST
Abhinav Gupta (Abhinav7)
PEGA
Manager, Technical Support, Integration
Pegasystems Inc.
IN

Hi Anand,

You are getting this error because all the nodes are unable to communicate with each other.Are they in different subnet?How many nodes are present ?Please check the connectivity by using ping command.

Please share these details I will suggest you next action items based on these details.

Thanks,
Abhinav

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