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Question

 Sravya Kancharla (SravyaK7081)
Northwest Missouri State University

Northwest Missouri State University
US
SravyaK7081 Member since 2019 4 posts
Northwest Missouri State University
Posted: Oct 7, 2019
Last activity: Oct 10, 2019
Posted: 7 Oct 2019 11:01 EDT
Last activity: 10 Oct 2019 6:28 EDT
Closed

MSOGenerateExcel not downloading from On click of Button, but it works from backend activity

Hi All,

We have a requirement, where we need to download the results from a clipboard Page to an excel on click of a button.

Current approach, I have configured a button click and on click calling an activity which is running MSOGenerateFile method. Now, when i click on the button and trace it, it runs correctly however no excel gets downloaded.

But, if i directly run the activity on the case from backedn it downloads the excel correctly.

Can you please assist. I have also attached a in detail document with all the screenshots.

Also, if there is any other approach please suggest

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User Experience

Posted: 5 years ago
Posted: 7 Oct 2019 12:23 EDT
Chithra Jayakumar (jayac2)
PEGA
Senior Principal Software Engineer, Shared User Services Engineering
Pegasystems Inc.
US

Hi,

From your screenshots I see that you have a message - 

This activity can only be called from another activity because the "Allow direct invocation from the client or a service" is disabled on the security tab.

So if you try checking the following checkbox from "Security" tab of the activity and retest to see if that works

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Posted: 5 years ago
Posted: 8 Oct 2019 8:54 EDT
Sravya Kancharla (SravyaK7081)
Northwest Missouri State University

Northwest Missouri State University
US

Hi, 
I have tried this approach even then i face the same issue.

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Posted: 5 years ago
Posted: 7 Oct 2019 14:13 EDT
Abhinav Chaudhary (Abhinav_Chaudhary)
Barclays
Assistant Vice President
Barclays
GB

What Actions have you configured on button click?

Is it only "Run activity" or "Refresh-This Section" and passed the activity name to download the excel?

P.S. - MSOGenerateExcel is now depricated, you can use pxGenerateExcelFile instead. 

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Posted: 5 years ago
Posted: 10 Oct 2019 6:28 EDT
Bharathan T (Bharathan)
Tekclan Software Solutions
Software Engineer
Tekclan Software Solutions
IN
On Button click configure event "Open URL In Window" , In that call your activity "MSOGenerateExcel" or the activity contains "MSOGenerateExcel". Verify Once whether all required parameters for MSOGenerateExcel are passed. I attached screenshot for your reference. Regards, Bharathan.
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