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Question

 Ravi Verma (RaviV607)
cognizant technology solutions
Ravi Verma
cognizant technology solutions
IN
RaviV607 Member since 2019 3 posts
cognizant technology solutions
Posted: Aug 14, 2019
Last activity: Aug 14, 2019
Posted: 14 Aug 2019 6:08 EDT
Last activity: 14 Aug 2019 10:40 EDT
Closed

PCS Interaction driver rule

How to access Interaction driver rule in pega 8.2?

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Pega Customer Service

Posted: 5 years ago
Posted: 14 Aug 2019 10:40 EDT
Sravani Mojjada (mojjs)
PEGA
Senior Engineer, Technical Support
Pegasystems Inc.
IN

Hi Ravi, 

When you launch an interaction and create a phone call, you will be seeing interaction Driver section at the left side of the page. 

I am not sure of the Question you are asking. 
Can you please elaborate?

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