Skip to main content

This content is closed to future replies and is no longer being maintained or updated.
Links may no longer function. If you have a similar request, please write a new post.

Question

 Forgel Looi (ForgelL1)
Ernst & Young

Ernst & Young
ES
ForgelL1 Member since 2019 1 post
Ernst & Young
Posted: Jun 19, 2019
Last activity: Jun 24, 2019
Posted: 19 Jun 2019 4:57 EDT
Last activity: 24 Jun 2019 17:27 EDT
Closed

Platform error for SYSTEM ARCHITECT ESSENTIALS course

Dear Sir,

I noted the following error while trying to perform the Case Management Excerise in the System Architect Essentials (v8).

----------------------------------------------

Wed Jun 19 08:53:43 UTC 2019. PegaRULES 8.1 (PRPC-8.1.3-441)
There has been an issue; please consult your system administrator
Status:fail
Operator:author_cm@gogoroad
Node:No ID available

----------------------------------------------

Would you be able to advise? Thanks.

To see attachments, please log in.
Pega Academy

  • Sandhya Rani Padhi
Posted: 5 years ago
Posted: 24 Jun 2019 17:27 EDT
Sean Hedenskog (hedes)
PEGA
Principal Learning Experience Architect
Pegasystems Inc.
US

From the problem description provided I believe you have a browser caching issue.  I am sorry to hear that you are experiencing this issue. Please do the following:

 

•             Log out of all Pega sessions

•             Close all browser tabs

•             Clear complete browser cache

•             Restart browser and retry

•             If issue persist try incognito mode

•             If issue persist try a different browser

 

Please let me know if this resolves your issue,

Sean
Pega Academy Self-Study Support Team

To see attachments, please log in.

Related content:

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice