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Question

 Praveen Rayabarapu (praveenr5569)
Cognizant Technology Solutions India PVT Ltd

Cognizant Technology Solutions India PVT Ltd
IN
praveenr5569 Member since 2018 4 posts
Cognizant Technology Solutions India PVT Ltd
Posted: Feb 12, 2019
Last activity: Feb 17, 2019
Posted: 12 Feb 2019 11:48 EST
Last activity: 17 Feb 2019 13:27 EST
Closed

KMS Application

We are implementing Environmental ecosystem using PEGA KMS Framework.

We need guidance how to reuse KMS portals because all rules are at private ruleset and locked.

Any idea how to achieve customization portals when portal at private rulesets?

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Pega Knowledge

Posted: 5 years ago
Posted: 17 Feb 2019 10:24 EST
Chandrasekhar Gollamudi VN (chandrasekhar_g)
PEGA
Senior Manager, Technical Support - Runtime Engine and Search
Pegasystems Inc.
IN

Hi,

Please refer user experience (UX) customization section in knowledge management implementation guide. It may help you.

https://community.pega.com/system/files/pdfs/pega-knowledge-implementation-guide.pdf

 

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Posted: 5 years ago
Posted: 17 Feb 2019 13:27 EST
Vikash Ranjan Karn (Vikash Karn)
Pegasystems Inc.
Senior Technical Solutions Engineer
Pegasystems Inc.
IN

Hi Praveen,

 

You need to have one unlocked ruleset where you want to save your customized portal.

And in order to customize the existing KMS portal, you can do a save as of this portal into your unlocked ruleset and then make the changes based on your requirement.

 

Regards,
Vikash

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