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Question

 Sruthi Ambati (SruthiA1487)
Cigna Corporation

Cigna Corporation
IN
SruthiA1487 Member since 2018 8 posts
Cigna Corporation
Posted: Nov 15, 2018
Last activity: Dec 3, 2018
Posted: 15 Nov 2018 8:58 EST
Last activity: 3 Dec 2018 5:35 EST
Closed

Com error with Outlook component

Hi All,

I'm working with sending a new mail through outlook.I'm able to send mail when debugging or running through Pega Robotics Studio( 8.0.1076.0). But on loading to Pega runtime facing below automation error at OutlookMail.New().

"Unable to cast COM object of type 'System.__ComObject' to interface type 'Microsoft.Office.Interop.Outlook._MailItem'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{00063034-0000-0000-C000-000000000046}' failed due to the following error: The application called an interface that was marshalled for a different thread. (Exception from HRESULT: 0x8001010E (RPC_E_WRONG_THREAD)). "

Could someone please help on this.Thanks in advance.

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Robotic Process Automation

Posted: 5 years ago
Posted: 3 Dec 2018 5:35 EST
Sruthi Ambati (SruthiA1487)
Cigna Corporation

Cigna Corporation
IN

Hi Pandr2,

Thanks for responding.

It gave some idea on error, but the issue is not resolved following the procedure explained in the shared link.We are unable to point the exact of location in Registry Edit for the above error and provided the details in this link.

Could someone please help on this.Thanks in advance.

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