Question
Capgemini
CA
Last activity: 15 Oct 2018 11:47 EDT
Agent is down after processing few requests with below message
Agent is trying to process the request (Resume Flow) and after few requests are processed the agent is down with below exception message. Can anyone let me know the resolution for this issue?
Agent is trying to process the request (Resume Flow) and after few requests are processed the agent is down with below exception message. Can anyone let me know the resolution for this issue?
Exception at 20181009T190558.216 GMT: com.pega.pegarules.pub.runtime.IndeterminateConditionalException: ** in RULE-OBJ-WHEN @BASECLASS HASMESSAGES #20130918T235432.414 GMT: null at com.pega.pegarules.priv.FUAUtil.activityPreTranIndeterminateConditionalCheck(FUAUtil.java:438) at com.pegarules.generated.activity.ra_action_updatewsqrecord_b92be110d58ffbee3f3054a11c1d4ab1.step5_circum0(ra_action_updatewsqrecord_b92be110d58ffbee3f3054a11c1d4ab1.java:646) at com.pegarules.generated.activity.ra_action_updatewsqrecord_b92be110d58ffbee3f3054a11c1d4ab1.perform(ra_action_updatewsqrecord_b92be110d58ffbee3f3054a11c1d4ab1.java:161) at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3265) at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:10177) at com.pegarules.generated.activity.ra_action_processwsqmessages_e7668c0be9e292d12beb9ec3cfbb5c31.step3_12_circum0(ra_action_processwsqmessages_e7668c0be9e292d12beb9ec3cfbb5c31.java:1516) at com.pegarules.generated.activity.ra_action_processwsqmessages_e7668c0be9e292d12beb9ec3cfbb5c31.step3_0_circum0(ra_action_processwsqmessages_e7668c0be9e292d12beb9ec3cfbb5c31.java:620) at com.pegarules.generated.activity.ra_action_processwsqmessages_e7668c0be9e292d12beb9ec3cfbb5c31.perform(ra_action_processwsqmessages_e7668c0be9e292d12beb9ec3cfbb5c31.java:115) at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3265) at com.pega.pegarules.session.internal.async.agent.QueueProcessor.runActivity(QueueProcessor.java:721) at com.pega.pegarules.session.internal.async.agent.QueueProcessor.execute(QueueProcessor.java:602) at com.pega.pegarules.session.internal.async.BatchRequestorTask.run(BatchRequestorTask.java:884) at com.pega.pegarules.session.internal.PRSessionProviderImpl.performTargetActionWithLock(PRSessionProviderImpl.java:1192) at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:930) at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:829) at com.pega.pegarules.session.internal.async.BatchRequestorTask.run(BatchRequestorTask.java:617) at com.pega.pegarules.session.internal.async.Agent.queueBatchActivityForAgent(Agent.java:1461) at com.pega.pegarules.session.internal.async.Agent.queueBatchActivityForAgent(Agent.java:1250) at com.pega.pegarules.session.internal.async.AgentQueue.run(AgentQueue.java:740) at com.pega.pegarules.session.internal.async.Agent.runAgentTask(Agent.java:905) at com.pega.pegarules.session.internal.engineinterface.etier.impl.AsyncServant.processAsyncTask(AsyncServant.java:192) at com.pega.pegarules.session.internal.engineinterface.etier.impl.AsyncServant.invoke(AsyncServant.java:152) at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl._invokeEngine_privact(EngineImpl.java:312) at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:263) at com.pega.pegarules.session.internal.engineinterface.etier.ejb.EngineBean.invokeEngine(EngineBean.java:225) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:95) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:56) at java.lang.reflect.Method.invoke(Method.java:620) at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:419) at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:460) at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingException(PRBootstrap.java:482) at com.pega.pegarules.internal.etier.ejb.EngineBeanBoot.invokeEngine(EngineBeanBoot.java:168) at com.pega.pegarules.internal.etier.interfaces.EJSLocalStatelessEngineBMT_f2439d86.invokeEngine(Unknown Source) at com.pega.pegarules.session.internal.engineinterface.etier.mdb.PRAsync.processRequest(PRAsync.java:153) at com.pega.pegarules.session.internal.engineinterface.etier.asynchbeans.AsyncTask.run(AsyncTask.java:64) at com.pega.pegarules.session.internal.engineinterface.etier.asynchbeans.RunnableWrapper.run(RunnableWrapper.java:71) at com.ibm.ws.asynchbeans.J2EEContext$RunProxy.run(J2EEContext.java:271) at java.security.AccessController.doPrivileged(AccessController.java:396) at com.ibm.ws.asynchbeans.J2EEContext.run(J2EEContext.java:797) at com.ibm.ws.asynchbeans.WorkWithExecutionContextImpl.go(WorkWithExecutionContextImpl.java:222) at com.ibm.ws.asynchbeans.ABWorkItemImpl.run(ABWorkItemImpl.java:206) at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1892)