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Question

 nikhil kumar (nikhilk7251)
Verizon Data Services
Senior software engineer
Verizon Data Services
IN
nikhilk7251 Member since 2016 61 posts
Verizon Data Services
Posted: Nov 24, 2017
Last activity: Feb 25, 2018
Posted: 24 Nov 2017 8:33 EST
Last activity: 25 Feb 2018 22:40 EST
Closed
Solved

How to run the performance profiler or db trace for the email listener activity

I want to run the performance profiler or the db trace for the email listener activity , since I am getting alerts related to the email listener activty.

Is there a way I can monitor the performance of the email listener activity , so that I can understand as to which step is taking time.

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System Administration

Accepted Solution

Posted: 7 years ago
Posted: 26 Nov 2017 22:42 EST
Raviteja Chatakondu (Raviteja_CH)
PEGA
Principal Technical Support Engineer
Pegasystems Inc.
US

Hi Nikhil,

If you can find the requestor which the email listener is using (it would ideally be an app requestor), you can start the Dbtrace or performance profile from SMA using requestor management.

Usually, email listener uses an idle requestor from app requestor pool and uses that for processing.

--Ravi.

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