Question
Verizon Data Services
Verizon Data Services
IN
Verizon Data Services
Posted: Nov 20, 2017
Last activity: Nov 20, 2017
Last activity: 20 Nov 2017 6:37 EST
Closed
Events not triggering properly in drop down
Hi All,
I have a drop down control where I have configured 4 event on change Post --> Run Data Transform --> Refresh Section -->Refresh Section .Once the value is posted I am using the value in the data transform to build a page list from a data page passing the value of the drop down as a parameter.
The issue which I am facing is out of 1000 times 10/20 times , the value doesn't post properly and hence a null value is being passed and hence we get an exception.
As the occurrence of fail scenario is very less , I couldn't trace the same.
Could some body tell me, if there is a probable chance that my second event got triggered before first or any other issue which is causing this.
Posted: 8 years ago
PEGA
Pegasystems Inc.
IN
Posted: 8 years ago
Verizon Data Services
Verizon Data Services
IN
It's happening in production and I can't get the tracer logs from production . It's happening 1 out of every 100 times . Could you please tell me the probable reasons for the issue , so that I can try creating the similar scenario in lower environment.
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Posted: 8 years ago
SiXworks Limited
SiXworks Limited
GB
Which sections are you refreshing?
Hi Nikhil,
It may be due to some other reason. We would require the tracer logs to investiate further. Actions execute in the order in which they are listed. If you define more than one event for a control, the actions are executed from the top down as displayed in the list; the inherited actions (the ones in the rule) execute first. All processing effects of an action in the list will complete before the next action starts.
Thanks,
Gisela