Section Refresh not happening on change of a drop down
Hi,
I have a drop down field. On select of a value/On change of this drop down, I want to refresh a section below the current section.
In the actions tab, 'On change' - I have set the value of the drop down to a property called 'L1Decision'.
Next I want to refresh a section below. (Ignore the data transform in the screen shot - I'm trying to set the same property in the data transform as well, because Pega had a defect for drop downs and set values before. The values were not getting set. So tried to set in through a data transform as well)
I can see that the refresh is not happening.
Could you please let me know where I'm going wrong ?
Regards,
Rashmi
Message was edited by: Lochan to add Category
Pegasystems Inc.
US
Hi Rashmi
Lets simplify your case
1. How are you verifying whether refresh is called ? Do you expect any UI updates ? Did you check the tracer / network traces to check if the call to reload section was made ?
2. Can just add OnChange and refresh and check if the refresh is called ? (remove the set value and data transform)
3. In the actions tab, 'On change' - I have set the value of the drop down to a property called 'L1Decision'.
Are you attempting to set the value on the drop down after the user has chosen something ?
Pegasystems Inc.
IN
Hi
I would also like to stress on the point Krithigassree mentioned.
Are you trying to reset value of a dropdown via onChange refresh of the same dropdown ?
If yes then it might be a wrong configuration as it will lead to a deadlock.
Updated: 28 Jun 2016 6:18 EDT
Commonwealth Bank Group
IN
Hi Krithi/Santanu,
Below are my answers:
1. How are you verifying whether refresh is called ? Do you expect any UI updates ? Did you check the tracer / network traces to check if the call to reload section was made ?
--> I am expecting a layout to be visible after the refresh, depending upon the value selected by the user from the drop down. ( The user just selects - does not submit. I need an 'On Change' not 'On Submit').
--> Just checked the tracer, the section refresh is happening (ReloadSection from the baseclas is being called). But cannot find the properties i'm trying to set on pyWorkPage (The data transform also has been called). I have even initialized it earlier to get it to the pyWorkPage.
2. Can just add OnChange and refresh and check if the refresh is called ? (remove the set value and data transform)
--> Tried and Working
3. In the actions tab, 'On change' - I have set the value of the drop down to a property called 'L1Decision'.
Are you attempting to set the value on the drop down after the user has chosen something ?
--> Exactly !!! On select of one of the values in the drop down, (Value should be set into the drop down property) and depending on this selected value, one extra section should be displayed.
Regards,
Rashmi
Pegasystems Inc.
IN
Hello Rashmi,
This doesnt seem to be a valid configuration.
Can you try OnChange event - Post Value (which submits the new value to clipboard), Refresh-OtherSection events in the same order ?
Kindly share your thoughts/observations.
Best Regards,
Mounika