Question
Pega
IN
Last activity: 20 Nov 2017 11:07 EST
Getting Error "** Caught com.sun.mail.util.MailConnectException: Couldn't connect to host, port: smtp.gmail.com, 25; timeout 60000"
Unable to send email using activity : "SendEmailWithAllAttachments" in step 9. I checked the port number of Data-EmailAccount and found that the port is configured to 587 and not 25. Then why this error is coming?
***Updated by moderator: Lochan to update Categories***
Pegasystems Inc.
GB
See Google's page on this:
https://support.google.com/mail/answer/7126229?hl=en
It says:
| Outgoing Mail (SMTP) Server |
smtp.gmail.com Requires SSL: Yes Requires TLS: Yes (if available) Requires Authentication: Yes Port for SSL: 465 Port for TLS/STARTTLS: 587 |
Updated: 20 Nov 2017 11:07 EST
Pega
IN
I am using port 587 only and still getting thhe same error...it's not helping.
Host(SMTP): smtp.gmail.com
Port: 587
Use SMTPS : Unchecked.
When Test Connection is done, no error is shown
Pegasystems Inc.
GB
Can you provide the output of the 'Test Connection' - I know you said there was no error - but it might still be interesting to see what it said.
Pegasystems Inc.
GB
PRPC uses the JavaMail API under the covers to provide SMTP (and other) email functionality.
Therefore you may need to setup your 'gmail' to account for this.
See this :
https://support.google.com/accounts/answer/6010255?hl=en
And this (for instance):
Pegasystems Inc.
US
You may want to submit an SR for an more in depth analysis of this issue. Be sure to let us know the number if you do so.