Question
April Technologie
FR
Last activity: 20 Nov 2017 9:06 EST
When we delegate a rule to a manager, is it necessary to add the production RS to all access group ?
Hello,
I have a question concerning the delegation. Suppose I delegate a decision table in production to managers. For this, I :
- Create a production RS with option "use check out"
- Add this RS in application
- Add this RS in access group to manager
- Delegate the rule for the access group of manager
- Allow rule check out for each manager
With this configuration, the managers can modify my decision table without problem.
But this modification are not used if the rule is executed by an operator who is not a manager (with a different access group). Generally, I think that when we would like to delegate a rule, the changes of this rule by the managers be used for all operator whatever the access group.
The only solution is to add this RS production for all access group. With this configuration, only the manager can modify the rule and all operators used the last version of the rule. Am I wrong ? I find this solution bad.
Besides, in help online on access group, we have this sentences "Caution: Leave blank except for developers and others who modify rules.". I'm very confused about this.
***Edited by Moderator Marissa to update categories***
Accepted Solution
Pegasystems Inc.
IN
When you delegate a rule, the intention behind that is to enable your business users to change the rules directly without involving the developers . Typical example is adding some extra discount during festive season etc.
Now , you once your manager makes the changes, it should be reflected to all the users so that they can see the modified value.
Thats the reason we add production ruleset for all access groups but delegate the rules only to specific user or access group.
Currently this is the way to achieve this functionality.