Question
Tech Mahindra
US
Last activity: 5 Nov 2017 2:28 EST
When we will use the case management concept in Pega?
When we will use the case management concept in Pega?
I wanted to understand clearly this concept,what base we will use in project.could please anyone explain about on this.
Pegasystems Inc.
IN
Hi,
Case Management processes in PegaRULES Process Commander (PRPC) contain tasks that need to be completed, however, the tasks and the order in which they are performed vary.
Hi,
Case Management processes in PegaRULES Process Commander (PRPC) contain tasks that need to be completed, however, the tasks and the order in which they are performed vary.
Rather than being a linear, serialized process, a case is made up of many processes, tasks, policies, and supporting content. Depending on the context of the case, elements and the way that work is accomplished change. Furthermore, the case as a whole continues to change throughout its life cycle due both internal and external events. Adding to the challenge, there are often several caseworkers collaborating on any given case.
Thank You
Pegasystems Inc.
US
Pega Case Management enables organizations to rapidly model out and manage complex case logic, without having to write any code or programming script. You can also go through this sample example over here.