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Question

 Ravindra Mandya Girigowda (ravindra007) Coforge Pega Lead System Architect
Coforge
US
ravindra007 Member since 2008 60 posts
Coforge
Posted: May 31, 2017
Last activity: Jun 2, 2017
Posted: 31 May 2017 12:07 EDT
Last activity: 2 Jun 2017 5:19 EDT
Closed

Using Case Management in CS Framework

is it possible to define Interaction work as parent case and Service request work as Subcase and leverage all Case Management features.....?

***Updated by Moderator: Marissa to update categories***

***Updated by moderator: Lochan to add close post as duplicate***

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Pega Customer Service Case Management

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