Question
Tech Mahindra
IN
Last activity: 11 Oct 2017 1:32 EDT
Select files tool tip in Attachments section is coming at wrong place (in 7.2.2)
1. Open any case and try to add an attachment.
2. In the attachment section "Select file(s)" will be displayed. Though the button is displayed to fit the words "Select file(s)" it can be clicked (and tool tip can be viewed) from white space beside the button.
Is there any way to fix this issue? Click event and tool tip should be available only on button but not on the white space next to the button.
Thanks in advance!!
Pegasystems Inc.
US
Hi Dileep,
The issue is happening because of the width and the height that was given. Even white space present just below the Select file(s) can be used to upload the file.
To solve the issue, you have to make the CSS changes either at inline or at skin level. Or you may also include the the below CSS in Userworkform.
<style>
.file-input-wrapper{
width:82px;
height:27px;
}
</style>
Tech Mahindra
IN
Thank you so much for the response.
We have tested this in our application. It did not resolve the issue completely. It has following issues:
1. It is working in IE but not in Chrome.
2. As we are keeping the width as 82px, if we keep button label as "Select" instead of "Select file(s)", then the same issue still exists.
Thanks,
Dileep