Question
Tata Consultancy Services
AU
Last activity: 25 Jun 2018 12:06 EDT
Question mark is coming in addition to the tool tip when hovered.
Hi All,
Question mark is coming in addition to the tool tip message when hovered.
Is this the expected one?
Regards,
Sowjanya
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Accepted Solution
Learning
IN
Hello Sowjanya,
Thanks for providing requested information. At our end it is working fine. We don't see question mark in our local.
This is because of custom css code at your end. Inspect the check box element by using DOM inspector and check did you added any css attributes in one the classes which has below attribute.
{cursor: help;}
Hope this helps,
Thanks,
Hari
Learning
IN
Hello sowjanya,
Could you please provide a screen shot of the issue. I hope this is not an expected behavior. Which version of PEGA that you are using .
Thanks,
Hari
Pegasystems Inc.
US
Can you please elaborate more. I mean
1)Prpc version
2)Steps to reproduce
3)Screenshots of use-case.
Pegasystems Inc.
IN
No this doesnot seems to be an expected behaviour as per my configuration .(On click i am trying to show a smart tip having a plain text.)
Please share your config so that we can check it . Also mention if there are any special characters or localization involved in it and the size of the text too.
Bits In Glass
GB
Hi Sowjanya,
Could you explain your issue in detail
Thanks
Tata Consultancy Services
AU
Hi All,
PRPC Version: 7.1.7
Steps:
Include a checkbox in a section ,in the cell properties, add ToolTip and after saving section, on hover of Check box caption we can see the ?.
Accepted Solution
Learning
IN
Hello Sowjanya,
Thanks for providing requested information. At our end it is working fine. We don't see question mark in our local.
This is because of custom css code at your end. Inspect the check box element by using DOM inspector and check did you added any css attributes in one the classes which has below attribute.
{cursor: help;}
Hope this helps,
Thanks,
Hari
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Arye Caspi
Pegasystems Inc.
US
can you please check using developers tools. As said earlier, it is because of {cursor : help} . Maybe there is some CSS in userworkform.
Tata Consultancy Services
AU
Hi All,
the below code is present in CSS file of the application. when i remove cursor: help , ? is not appearing.
But not sure why the below the code is added.
td span[data-click] {
cursor: help;
padding: 7px 0; /* increase clickable area for tooltips */
}
Regards,
Sowjanya
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Brendan Horan John Sullivan
Learning
IN
Hello Soujanya,
This is the custom code written by your team at your end. As per my understanding with the provided code, your team wants to show helps icon for any requirement. That help icon resides inside a table. Inorder to show help question mark on hover of that icon they have added the custom code
Thanks,
Hari.
ANZ Banking Group Ltd
AU
Hello Hari,
We faced same issue in 7.1.8, But didnot write any custom code.
I think its a issue from product end.
Note: we faced this issue when we used CPM framework as a base .
Learning
IN
Hello Mahesh,
Thanks for your information. Could you please confirm us just few things.
Could you please find out the skin file where this {Cursor:help } has been added.
How did you resolved this issue at your end.
Thanks,
Hari.