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Question

 Rama Krishna Rachuri (RamaKrishnaR7282)
ANZ Banking Group Ltd

ANZ Banking Group Ltd
IN
RamaKrishnaR7282 Member since 2017 7 posts
ANZ Banking Group Ltd
Posted: Aug 31, 2017
Last activity: Mar 26, 2018
Posted: 31 Aug 2017 3:46 EDT
Last activity: 26 Mar 2018 3:20 EDT
Closed
Solved

How to read inbox sub folders
Hi, Using Single Email Listener how to read inbox sub folders. Requirement: I have single listener and Email account inbox having 4 sub folders, If i want to read those 4 sub folders using single Email listener. How to give configurations if possible ? or shall i create 4 listeners for 4 sub folders ? please provide the solution approach. Thanks & Regards, Rama Krishna
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Accepted Solution

Posted: 7 years ago
Posted: 31 Aug 2017 4:26 EDT
Shubham Shekhar (Shekhar_Shubham) Senior Solutions Engineer
Pegasystems Inc.
IN

Hi,

You can look into similar discussion below
https://collaborate.pega.com/question/can-we-configure-email-listener-pick-email-sub-folder

https://collaborate.pega.com/discussion/troubleshooting-common-email-issues

Also since there is only one option to specify folder name I think you will need multiple listener. I haven't tried the approach so let me know if you find otherwise.

Thank You.

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