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Question

 Ashok Gorantla (Mr.Ashok)
Verizon

Verizon
US
Mr.Ashok Member since 2013 4 posts
Verizon
Posted: Jun 16, 2017
Last activity: Jul 21, 2017
Posted: 16 Jun 2017 13:06 EDT
Last activity: 21 Jul 2017 16:27 EDT
Closed

Rename a case type menu item missing.

We are on 7.2.2 and are trying to rename a case type and we no longer see the option to rename a case type in the menu. It seems it is removed (screenshot of the rule attached). Interestingly, 7.2.2 help still talks about the Rename menu item to help rename a case type. Any thoughts?

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Case Management

Posted: 8 years ago
Posted: 21 Jul 2017 16:27 EDT
Susan Liu (SusanLiu_GCS) Senior Principal Engineer, Technical Support, Runtime Engine
Pegasystems Inc.
US

HI Mr. Ashok,

I am not sure if it is intentional or a bug. A further investigation is needed. 

Since there is a discrepancy between the system behavior and the help document, please log a bug for this. 

If it is an intentional change in 7.2, we need to fix the online help document. 

Thanks,

Susan

 

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